Privacy Policy
Last updated: January 1, 2025
Introduction
BrandMentions AI ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or request information
- Subscribe to our newsletter or marketing communications
- Engage our services as a client
- Communicate with us via email or other channels
This may include:
- Name and job title
- Company name and website
- Email address and phone number
- Information about your business goals and needs
- Payment and billing information (for clients)
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or source
- Device identifiers
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver and improve our services
- Send marketing communications (with your consent)
- Analyze website usage and optimize user experience
- Comply with legal obligations
- Protect against fraud and unauthorized access
- Fulfill contractual obligations to clients
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Consent: Where you have given explicit consent for specific processing activities
- Contract: Where processing is necessary to perform a contract with you
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal Obligation: Where processing is necessary to comply with applicable laws
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, email delivery)
- Business Partners: Publication partners in our network, only as necessary to deliver services
- Legal Requirements: When required by law, subpoena, or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When personal data is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing based on legitimate interests or direct marketing
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@brandmentions.link.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how we use it
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (note: we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses or other approved mechanisms.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
BrandMentions AI
Email: privacy@brandmentions.link
Website: https://brandmentions.link/
For EU residents, you also have the right to lodge a complaint with your local data protection authority.